Privacy Policyd

Privacy Policy - Safeguarding Your Information Security
We are well aware of the significance of personal information and commit to strictly protecting all the information you provide during your use of our services. This Privacy Policy will detail how we collect, use, store and protect your information, as well as the rights you enjoy. Please read it carefully before using our services.
Information Collection Scope
The information we collect is solely used to provide you with better shopping and after-sales services. It mainly includes the following categories:
Personal Identity Information: When you register an account and place an order, we may collect your name, email address, phone number, ID number or passport number (required for customs clearance in some countries), etc. These are used for identity verification, order processing and delivery contact.
Address Information: The delivery address you provide (including country/region, city, street, house number, postal code, etc.), is only used for product delivery, logistics tracking and sending relevant notifications.
Payment Information: The bank card number, payment platform account, etc. you provide during payment, we will transmit the necessary payment information to the cooperating third-party payment institutions through encryption technology. We will not store the complete payment card information, only retaining payment records for order verification.
Device and Browsing Information: When you visit our official website or use the mobile application, we may collect your device model, IP address, browser type, operating system, access time, browsing history, search content, etc. These are used to optimize website performance, enhance user experience and conduct personalized recommendations.
Other Information: The consultation content, feedback opinions, complaint information you actively provide to the customer service, as well as the relevant information submitted when participating in questionnaire surveys or promotional activities. 
Information Usage Methods
We will only use your personal information within the following legal scopes:
Completing the order processing process, including order confirmation, goods preparation, delivery arrangement, logistics tracking, after-sales service (such as returns, exchanges, repairs, etc.). 
Providing personalized services, such as recommending suitable office chair styles based on your browsing history and purchase records, sending relevant promotional activity information (you can unsubscribe at any time). 
Improving our products and services by analyzing user behavior data to optimize website functions, improve product design and enhance customer service efficiency. 
Complying with laws and regulations and relevant regulatory requirements, such as cooperating with customs clearance, responding to judicial investigations, etc. 
Obtaining your explicit authorization for other purposes, such as inviting you to participate in product experience surveys, user satisfaction surveys, etc. 
Information Sharing and Disclosure
We promise not to sell your personal information to any third party. However, in the following circumstances, information sharing may occur:
Collaboration with third-party service providers: For order delivery, we will provide your name, delivery address and contact number to the logistics courier company; for payment processing, we will provide necessary payment information to the payment institution; for improving service quality, we may share anonymous user behavior data with data analysis companies. These partners will only use your information within the scope of providing services and must abide by strict confidentiality agreements. 
Legal requirements: When we receive court subpoenas, legal instructions from government regulatory agencies, we may disclose necessary information to comply with relevant laws and regulations. 
Protecting rights: To protect our legal rights, user safety and public interests, in reasonable and necessary circumstances, we may disclose relevant information, such as responding to fraud, handling security incidents, etc. 
Information Storage and Protection
Storage Location: Your personal information will be stored in servers that comply with data protection regulations, possibly located in your country/region or the country where our overseas operation centers are located (such as the United States, the Netherlands, Singapore, etc.). We will ensure that the transmission and storage of information comply with local data protection standards, and take necessary measures to safeguard information security. 
Storage period: Within the scope permitted by laws and regulations, we will retain your personal information based on its intended use. When the information is no longer needed for the original purpose and there are no special provisions in laws and regulations, we will take security measures to delete or anonymize it. 
Protection measures: We employ industry-leading security technologies and procedures to protect your information, including data encryption, firewalls, access control, security audits, etc., to prevent unauthorized access, use, disclosure, modification or destruction of the information. At the same time, we will provide privacy protection training to our employees and strictly limit access to information. However, please note that any network transmission involves certain security risks, and we cannot guarantee absolute information security. 
User rights 
You have the following rights regarding your personal information: 
Access and correction: You can log in to your account and view or modify your personal information in the "Personal Center". If you need a detailed copy of the information, you can contact customer service to request it, and we will provide it within a reasonable time. 
Deletion and restriction of use: If you believe that the information we have collected exceeds the necessary scope, or you no longer wish us to use your information, you can request us to delete or restrict the use of relevant information (except as otherwise provided by laws and regulations). 
Refusal of marketing: You can unsubscribe from emails, text messages, or disable marketing notifications in your account settings to refuse to receive our marketing information. 
Data portability right: If technology permits, you can request that we provide your personal information in a structured and universal format, so that you can transfer it to other service providers. 
Withdrawing authorization: You can withdraw the authorization for the use of your information previously granted, but this may affect the normal use of some services, such as being unable to receive order notifications, logistics information, etc. 
If you wish to exercise the above rights, you can contact us via the customer service email (pushpin-spirit-06@icloud.com) or the customer service hotline (+1-404-987-4436). We will respond and handle it within one month. 
Policy updates and notifications 
This privacy policy may be updated in accordance with changes in laws and regulations, business adjustments, or technological developments. The updated policy will be announced on the official website homepage and indicate the effective date. In case of significant changes, we will notify you by email, text message, or through a pop-up prompt when you log in to your account. We recommend that you regularly review this policy to understand the latest privacy protection measures. 
If you have any questions or suggestions regarding this privacy policy, please feel free to contact our privacy protection specialist. We will do our best to answer your questions. Thank you for your trust and support!